How 2Apply and Equifax® Benefit Harcourts Carrum Downs

Kaitlyn

The Challenges:

Kaitlyn Schepisi has been working for Harcourts Carrum Downs and servicing landlords and tenants for many years. As a real estate agent, Kaitlyn and her Property Management team receive hundreds of tenancy applications daily. When she processes tenancy applications, how does she know an ID – such as a driver’s license is real? With overwhelmed workload, how can Kaitlyn identify quality tenants quickly, so that she can spend more time on helping grow the business and improving customer service?

The Objectives:

  • Save time on processing tenancy applications
  • Find a simple way to identify quality tenants quickly
  • Provide property seekers the ability to self-process their application

IRE Product Application: 2Apply

Location: Victoria, Australia

The Solution:

Inspectrealestate (IRE) is an Australia-based global software company that specialises in tech solutions for the real estate industry. From booking inspections, managing applications, tracking keys and many other time-saving products designed to streamline an agent and property manager’s daily tasks.

IRE launched 2Apply, a new application system in 2020. This product has been used by over 1600 agencies across Australia right now. In the past 12 months, property seekers have lodged more than 1,651,378 applications through 2Apply. The company processes more than 20,000 rental references on behalf of agents every day.

The amazing part of the 2Apply solution is when Harcourts Carrum Downs receives an application through 2Apply, more than likely the reference checks are completed.

As part of the reference check, Harcourts Carrum Downs can get Equifax’s industry-leading national tenancy database (NTD) report that checks the property seeker’s rental history, bankruptcy and other related data against official sources, letting the property manager know whether their licence is real or fake.

Equifax’s NTD report purchasing function is seamlessly integrated with 2Apply, so that Kaitlyn has all the relevant information in one place. No need to switch in and out of different systems. It helps streamline Kaitlyn’s workflow and improve her efficiency.

Kaitlyn and her colleagues can order Equifax’s NTD report within 2Apply at a great price. All added to the agency’s single IRE invoice at the end of the month.

The Results:

2Apply and Equifax® have successfully saved Kaitlyn’s time and cost on processing tenancy applications. With a simple one-click purchase process within the 2Apply system, Kaitlyn can order and review NTD reports.

Since Harcourts Carrum Downs started to use 2Apply and Equifax® in early 2021, the team has significantly improved its efficiency.